
Once you set it up, our software is designed to fade into the background of your normal life, but is always there when you need it.

Our dedicated team of trained Emergency Medical Dispatchers (EMD), trained as an EMT’s are your eyes and ears, ready to assist at any time.

Offers simple interface with voice commands. Biggest advantage over other fall detection apps is that it identifies the type of fall and contacts the right type of help... — you don’t have to worry about an ambulance showing up if it’s not needed.
Had some trouble getting my watch to recognize the app and emailed customer service. Got a very quick reply and they worked with me to get everything set up. My daughter was emailing as well and they even recognized that she was emailing about my issue and told her they were in the process of helping me. I was very impressed!!
Very well thought out app... Newest version make it more user friendly. Service has been outstanding. Calls and emails answered same day... As a physician with elderly parents this medical alert solution should be strongly considered.
Our app is built with you in mind. The app is compatible with FallCall or Trelawear pendants, or an Apple Watch. All you have to do is choose your emergency contacts and wear your device.
FallCall’s advanced fall detection leads the industry, minimizing false alerts and ensuring reliable accuracy through years of clinical research and real-world testing.

Our 24/7 monitoring center is staffed by trained EMD professionals who will reach out seconds after a fall and assess the situation. Our triage team will ensure that help is only dispatched if it’s really needed.
When falls happen, we keep emergency contacts fully informed as help arrives.


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The pendant activation fee is a one-time charge that covers the professional setup of your device. It includes activating and testing the connection to our 24/7 monitoring center, programming your personal profile, and providing you with full instructions on how to use your pendant effectively.
Yes! FallCall has an iOS app you can install on your watch allowing you to have an additional detection device in case you forget your pendant. The Apple Watch works with all our fall detection features.
Our 6-month and 12-month plans are prepaid options that save you money. By paying upfront, you get a lower monthly rate, a reduced (or free) pendant activation fee, and after your initial term is over, your service automatically renews.
Try Fall Protection or Complete Protection risk-free for 30 days. If you're not completely satisfied, return it for a full refund including pendant activation fee. No questions asked.
Yes, our technology turns your smartphone into a personal emergency system. For Fall Protection and Complete Protection, the pendant device works with your smartphone to provide fall detection and alerts.
With FallCall, if you fall, you will have a time limit to respond and notify others that you're okay. If this does not happen within the time window, whoever you designate to be notified will get an alert on their phones with your location. Our 24/7 monitoring center is also notified of the fall also. An Emergency Medical Dispatcher (EMD), trained as an EMT, will call you within seconds to check if you're okay and send help if needed.